Terms of service

The service

ردود lets businesses manage their Google Maps reviews, reply manually or automatically with AI, and view reports and analytics.

Your responsibilities

• You confirm you own or are an authorised manager of the Google Business Profiles you connect.
• Replies posted from your account, including automatic replies you turn on, are published in your business’s name and under your responsibility. You can edit or delete them at any time.
• You follow Google’s content policies and do not use the platform for anything misleading or unlawful.

Subscription

You start with a free trial; a paid subscription is required to keep using the platform. Each plan’s limits (locations, monthly AI replies, members) are shown on the pricing page. We may suspend accounts for non-payment or breach of these terms.

Artificial intelligence

AI-generated replies and analysis may occasionally contain mistakes; set the automatic-reply rules to suit your business.

Limitation of liability

The service is provided “as is”. We do not guarantee that Google’s APIs remain available or unchanged, and are not liable for indirect damages arising from use of the service.